Legal
Privacy Policy
Last updated: July 29, 2026
1. Introduction
Pristine Glass Co. ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website, request a quote, or contact us about our window cleaning and pressure washing services.
2. Information We Collect
We collect information you voluntarily provide when you:
- Submit a quote request (name and phone number)
- Submit a contact form (name, email, and your question)
- Call or text us directly
- Schedule a service appointment (service address)
We may also automatically collect limited technical information such as browser type, device type, and pages visited, used solely to improve our website.
3. How We Use Your Information
We use the information you provide to:
- Respond to quote requests and contact inquiries
- Schedule, confirm, and follow up on services performed
- Send service-related communications (appointment reminders, invoices)
- Improve our services and customer experience
4. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only with trusted service providers (such as scheduling or payment processors) who help us operate our business, and only to the extent necessary to provide our services to you. We may disclose information if required by law.
5. SMS & Phone Communications
By providing your phone number, you consent to receive calls and text messages from Pristine Glass Co. regarding your quote, appointment, or service. Message and data rates may apply. You can opt out at any time by replying STOP or telling us directly.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No system is completely secure, but we take your privacy seriously and limit access to your information to authorized personnel.
7. Cookies
Our website may use small text files ("cookies") to remember preferences and analyze site usage. You may disable cookies in your browser settings, though some features may not work as intended.
8. Children's Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 13.
9. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the number below.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last updated" date.
11. Contact Us
Questions about this Privacy Policy? Reach out:
Pristine Glass Co.
Hagerstown, Maryland
Phone: 720-883-2035